Hotline

Information delivery and voicemail management

Sentinel Hotline is a powerful and versatile tool for managing communications during emergencies and incidents. Hotlines can be configured in advance or created ad-hoc in under 60 seconds.

By simply calling the Hotline number critical information can be delivered whenever required.

• Dashboard - Manage hotline access and status

• Monitor Calls - Listen to voicemail, make notes, flag and handle calls for review.

• Settings - Configure Hotline settings such as language and voice.

• Subscriber Notifications - Be notified of Hotline automatically via SMS or Email.

• Access Control - Delegate hotline management to chosen individuals.

• Block List - Prevent nuisance numbers and block unwanted calls.

Navigate to /space/hotlines to list the Hotlines.

Hotline Administrators will see all of the space Hotlines listed on this page.

Other users (Hotline Managers / Hotline Responders) will only see Hotlines they have been assigned.

See access control for more detailed information about this topic.