> For the complete documentation index, see [llms.txt](https://yudu-sentinel.gitbook.io/sentinel-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://yudu-sentinel.gitbook.io/sentinel-documentation/spaces/hotline/hotline-dashboard.md).

# Hotline Dashboard

Configure and manage a Hotline

The Hotline dashboard page allows you to configure and monitor an individual Hotline. 

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2F08uwNYbX3jGl1QpUvJGq%2FScreenshot%202025-12-15%20at%2010.11.47.png?alt=media&amp;token=bb46874f-482e-4daf-ba4b-1c016e51c4f8" alt=""><figcaption></figcaption></figure></div>

### Hotline Configurations

<details>

<summary>QR Code</summary>

The **QR Code** represents the Hotline number in a digital format.

The QR Code can be scanned by a smart phone to instantly dial the Hotline and listen to the current status message. Alternatively a caller can manually dial the number.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FuMipp68QvtM8xJk9ab96%2FScreenshot%202025-12-15%20at%2011.05.31.png?alt=media&amp;token=ba4847aa-fedf-40a0-925e-2cc7ca70d1e4" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
Click the download icon to download the QR Code and display it in a public venue
{% endhint %}

</details>

<details>

<summary>Status</summary>

The Hotline status can be **Active** or **Disabled**&#x20;

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2F6ui46tfEznNQNiDRLhkt%2FScreenshot%202025-12-15%20at%2010.41.04.png?alt=media&amp;token=04610b56-6ff8-4d2d-bb2f-7370a3428fd9" alt=""><figcaption></figcaption></figure></div>

When the Hotline is active all callers are redirected to the current Hotline spoken messages.

Disabled Hotlines reject all calls.&#x20;

Hotlines can be setup ahead of time and disabled until they are required.

To change the Hotline status click the cog icon and select status and click 'save'

<div align="left" data-full-width="true" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FzLGe2IopY9eLXvIH1P5J%2FScreenshot%202025-12-15%20at%2010.38.50.png?alt=media&amp;token=2fdc0a6e-004d-48ff-8c66-52bae5781165" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Access</summary>

Hotlines can either be **Public** or **Private**

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FQWTO7NJZYt3rRDN5n17Q%2FScreenshot%202025-12-15%20at%2011.08.32.png?alt=media&amp;token=c4936b11-230c-46b2-a4a2-1f6f1654427e" alt=""><figcaption></figcaption></figure></div>

**Public** access means all callers will hear the current Hotline message without entering a PIN.

**Private** access means all callers must enter a PIN to hear the current message.

Not all Hotlines are intended for public use and by making a Hotline require PIN access you can ensure that only authorised callers are able to listen to the status messages.

To change the access type click the cog icon and select access required and click 'save'

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FDvn01rxxFrAewpf6qD6E%2FScreenshot%202025-12-15%20at%2011.08.47.png?alt=media&amp;token=a02bfb64-d16f-440c-ae6d-d998ccd44b16" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Voicemail</summary>

All Hotlines are able to accept recorded voicemail messages from all callers.

Voicemail functionality is optional and can be enabled or disabled via Hotline dashboard.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2Fum3DFyUPyd5Yl6K4iDJr%2FScreenshot%202025-12-15%20at%2011.11.55.png?alt=media&amp;token=e77b2570-90b5-4985-b533-df60e9da9180" alt=""><figcaption></figcaption></figure></div>

To enable/disable voicemail functionality click the cog icon to update.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FWxCql5VfxehIa71Njem0%2FScreenshot%202025-12-15%20at%2011.13.10.png?alt=media&amp;token=0fcee1ef-dc92-424c-be9b-d73279ce2def" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
When voicemail is enabled all callers can leave a voicemail after hearing the status message
{% endhint %}

</details>

<details>

<summary>Spoken Message</summary>

The spoken message section shows the message that is spoken to all Hotline callers.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FcybKcvwCdNQPAQ4qP10N%2FScreenshot%202025-12-15%20at%2011.19.22.png?alt=media&amp;token=4401dced-1b9f-4ca8-85e2-81a2fbac9066" alt=""><figcaption></figcaption></figure></div>

To update the message click the pencil icon.

From this window you can adjust the spoken message then click 'save'.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FxUwuhBJCJTFjf3DMAV50%2FScreenshot%202025-12-15%20at%2011.16.18.png?alt=media&amp;token=7e81deb3-7b69-4447-a80e-f487b92c306c" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>PIN</summary>

All private access Hotlines required the caller to enter a PIN number.

The PIN can be shown/hidden by clicking the eye icon.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2F8XC5CpcKSgAaFMI6pRiq%2FScreenshot%202025-12-15%20at%2011.23.33.png?alt=media&amp;token=6cb3a093-5b69-439f-b7c7-7ba1e182de6c" alt=""><figcaption></figcaption></figure></div>

To rotate the PIN number for the Hotline click the cog icon.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2Fd11UNWPUrjpC7R4gdJLX%2FScreenshot%202025-12-15%20at%2011.23.11.png?alt=media&amp;token=4779d7d4-5ee7-4189-add1-ed729101894e" alt=""><figcaption></figcaption></figure></div>

Clicking the 'generate' button will randomly assign an 8 digits PIN number.

Click 'save' to use the generate PIN number.

</details>

### Hotline Pages

The dashboard is further sub-divided in to the following tabbed sections:

* [Calls](/sentinel-documentation/spaces/hotline/monitor-callers.md) - Lists all incoming calls and recorded voicemails.
* [History](/sentinel-documentation/spaces/hotline/message-history.md) - Shows the status messages history.
* [Settings](/sentinel-documentation/spaces/hotline/hotline-settings.md) - Language and other configurations.
* [Subscribers](/sentinel-documentation/spaces/hotline/subscriber-notifications.md) - Show and manage Hotline subscribers
* [Access](/sentinel-documentation/spaces/hotline/access-control.md) - Manage the people that have access to manage the Hotline
* [Blocklist](/sentinel-documentation/spaces/hotline/blocklist.md) - Manage the numbers which are denied call access.