> For the complete documentation index, see [llms.txt](https://yudu-sentinel.gitbook.io/sentinel-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://yudu-sentinel.gitbook.io/sentinel-documentation/spaces/mass-notification/creating-broadcasts.md).

# Creating Broadcasts

Create and configure a new Broadcast

To get started navigate to **/spaces/broadcasts**&#x20;

### Create Broadcast

To create a broadcast follow these steps.

{% stepper %}
{% step %}

#### Click 'New Broadcast'

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FowfBJzrdzUGz6t0lGTYo%2FScreenshot%202025-12-16%20at%2012.01.04.png?alt=media&amp;token=b554e200-2df0-44e8-a88f-45ed181812cc" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

#### Enter Broadcast Details&#x20;

Start by giving the broadcast an internal name identifier and a title.

The internal name is used for internal reference - it can be the same or different from the title.

The title is what will be shown to broadcasts recipients.&#x20;

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FgUHS4pdYbbHBJ9CbcKUr%2FScreenshot%202025-12-16%20at%2012.02.30.png?alt=media&amp;token=d48af3b5-5a54-4872-bc98-32607dd3c306" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

#### Choose Broadcast Methods

Select the ways you want the message to be sent.

{% hint style="success" %}
To improve the delivery success - choose multiple sending methods.

Sometimes emails can be marked as spam, phones have low signal or devices have low battery.

Choosing multiple broadcast methods increases the chance the recipient will see the message via at least one of the available methods.
{% endhint %}

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2F8cUaRl7yx6akeCXNUwhf%2FScreenshot%202025-12-16%20at%2012.09.50.png?alt=media&amp;token=d90ed62e-3afd-4edd-91cf-b577ea19d66b" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Enter Message

Enter the message for each broadcast method type.&#x20;

Some message types can accept basic html formatting e.g. Bold, Italic, Underline and Links

{% hint style="info" %}
All links entered into the message input will be automatically linked for your convenience
{% endhint %}

{% hint style="info" %}
Inapp/Email messages are limited to maximum 3000 characters (including formatting). Other message types are limited to 1000 characters.
{% endhint %}

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2Fv1nXfSr8uYnjOvZc3GiH%2FScreenshot%202025-12-16%20at%2011.12.23.png?alt=media&amp;token=7d4709c6-56a6-4d47-8fa0-15bdd2d4ecdc" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Select Broadcast Groups

You can now select any space groups to send the message.

This is a quick (optional) way to build up the broadcast recipient list.

{% hint style="info" %}
If you prefer not to use groups for the recipient selection you can skip this sections

Recipients can be manually selected after broadcast creation in the configuration stage.
{% endhint %}

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FV2aTbiMhCBKILcsfLSuZ%2FScreenshot%202025-12-16%20at%2012.14.32.png?alt=media&amp;token=04730fd3-fbf1-4ca3-b385-dbabae47719a" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Broadcast Question

If you want the broadcast recipients to answer a question this can be enabled.

Choose 'Yes' and enter the question now.

Otherwise choose 'No' and skip this section.

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FEmTK4wAYfKSLY5kJmUfr%2FScreenshot%202025-12-16%20at%2011.13.12.png?alt=media&amp;token=cdac4d1c-4130-485c-8f7d-e81b9c39a9c7" alt=""><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}

### Override Notification Preferences

All users can specify their [notificaton preferences](/sentinel-documentation/resources/profile-settings/notification-preferences.md) to decide and how they will be notified.

If they have decided not be notified via e.g. SMS any notification sent SMS will not be sent to them when a broadcast is triggered. As a system broadcaster it is possible to override this preference to ensure important messages are received. You can specify this override here.

{% hint style="danger" %}
It is recommended to only override notificaiton preferences in an emergency.
{% endhint %}

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FS3cjA1EsorRK6A3oUZn4%2FScreenshot%202025-12-16%20at%2011.13.26.png?alt=media&amp;token=3aa727f8-5347-4c57-873f-8bc3b89a41f6" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### In-App Notification Sound

If sending messages via the In App method - you can choose the notification sound that will be heard by App users when receiving a broadcast push notification.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2Fcq3pc99iaU6PHOmUSKU4%2FScreenshot%202025-12-16%20at%2011.13.32.png?alt=media&amp;token=245b0db2-3054-4b80-a389-0fe4c470456b" alt=""><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}

### Click 'Save'

Finally click 'save' to create the broadcast.

You can now move on to review and further configure the broadcast before approving and triggering the sending of all notifications.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FwEx0QEx4scsnC4MSaHXx%2FScreenshot%202025-12-16%20at%2012.24.43.png?alt=media&amp;token=07422bbb-4b22-4456-8333-37f0973ba96f" alt=""><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}
