> For the complete documentation index, see [llms.txt](https://yudu-sentinel.gitbook.io/sentinel-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://yudu-sentinel.gitbook.io/sentinel-documentation/system-administration/deactivated-accounts.md).

# Deactivated Accounts

Restoring or removing deactivated system users

{% hint style="info" %}
Page location **/system/deactivate-accounts**
{% endhint %}

{% hint style="warning" %}
This area is restricted to users with permission: **System Admin**
{% endhint %}

Deactivated accounts are System User accounts that still exist within the system but have been removed from the System User table.

A deactivated System User cannot login and will not receive communications via any channel.

<div data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FTIDxJ7FevDEqaI0hsONb%2FScreenshot%202025-12-10%20at%2009.51.42.png?alt=media&amp;token=7cae5d3a-5e87-4f07-b48d-d6641379bdd4" alt=""><figcaption></figcaption></figure></div>

### Restoring Accounts

You may decide the deactivated account needs to be brought back in to use. To restore a System User back to full functionality you can click 'Restore' and the account will be reactivated.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FqX3X0nQEf1WRpdjAd3ZG%2FScreenshot%202025-12-10%20at%2009.55.57.png?alt=media&amp;token=0f1d4f44-98a5-4575-829f-dbe74ca3a7e8" alt=""><figcaption></figcaption></figure></div>

### Permanent Account Deletion

To fully remove the deactivated System User account click the 'Permanent Delete' button.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2F19MUzMYynyrpvMFxM6gQ%2FScreenshot%202025-12-10%20at%2009.56.05.png?alt=media&amp;token=84bf8623-bf33-48f4-b512-024cc05b4eef" alt=""><figcaption></figcaption></figure></div>

You will be shown a final confirmation notice.&#x20;

When accepted the System User and their related information will be fully removed from the console.

<div align="left" data-with-frame="true"><figure><img src="https://4177106735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKJPykUSrsRewdKkgo9UK%2Fuploads%2FzXtFVyETZzAfoUKC1iY0%2FScreenshot%202025-12-10%20at%2009.56.12.png?alt=media&amp;token=a0afca9e-4f20-4f21-8136-3f308fb58f76" alt=""><figcaption></figcaption></figure></div>
